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Sell your Car or Van the Easy Way with Sure Sell > Frequently Asked Questions
Home | About Selling your Car with Sure Sell | About Selling your Van with Sure Sell | Why Sell your Car or Van with BCA? | How to Sell your Vehicle at Auction with Us | What does it Cost? | Frequently Asked Questions | How to Contact the BCA Sure Sell team | Looking to Buy a Car or Van?
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About Selling your Car with Sure Sell
About Selling your Van with Sure Sell
Why Sell your Car or Van with BCA?
How to Sell your Vehicle at Auction with Us
What does it Cost?
Frequently Asked Questions
How to Contact the BCA Sure Sell team
Looking to Buy a Car or Van?

Frequently Asked Questions 

Who do I speak to for help?
Call us on 0845 803 5338 or complete and send the online enquiry form. Our staff are fully trained to answer all your questions and queries. They will ask you questions about your vehicle and explain the next steps. There is obviously no obligation to use Sure Sell at this stage.

Do I need to attend an Auction?
No. If you wish we can arrange for your vehicle to be picked up from a pre-arranged location, along with the documentation and transferred to the nearest auction centre. We can offer you the most competitive rates on transport.
 
Do I need to show my vehicle to anyone?
No. Sure Sell is a 100% safe way to sell your car or van. If you ask us to collect your vehicle you only need to hand your vehicle and documentation to our approved collection agent. You do not need to give anyone outside the Sure Sell scheme your name, address or phone number. You are completely protected and anonymous during the selling process. We complete the V5 (Vehicle Log Book or ownership document) on your behalf and this will show the new owner who the previous registered keeper was.
 
How soon do I get paid?
The Sure Sell scheme will send you a cheque within 3 - 5 working days of your vehicle selling. The payment will be guaranteed so there are no worries about bouncing cheques or handling cash.
 
How much will it cost?
This varies depending on the value of your vehicle and whether you wish us to collect, inspect and clean your vehicle. There may be cheaper ways to sell your vehicle, but Sure Sell guarantees you a no hassle, stress free, safe and secure service. We will quote you a price before you decide whether to use Sure Sell or not.
 
What if I don't know how much my vehicle is worth?
At auction, cars and vans are valued on many factors such as age, mileage, condition, make, model and service history for example. We offer for sale over 1,000,000 vehicles every year so you can rely on our experience and sophisticated management systems to give you a realistic idea of your vehicles worth. Again, you may get more if you try and sell your vehicle privately but you then run the risk of inviting people to your home, waiting for cleared funds, having to haggle and negotiate and your vehicle not selling week after week. Sure Sell can offer you a safe, secure and swift selling environment with a guaranteed payment.
 
What is the reserve price?
This is the lowest price you will accept for your vehicle. We cannot sell it below this price. We are happy to advise on a realistic reserve price for your vehicle.
 
What happens if my vehicle does not sell?
At all times your vehicle is stored safely and securely on our premises and the vehicle remains your property until sold. If we receive a bid above your reserve price we sell your vehicle. If we receive a bid under your reserve price we will call you and negotiate on your behalf with the prospective buyer to get a bid as close to your reserve as possible. There is no need for you to speak with anyone except the Sure Sell team.
If your vehicle is still not sold there are 2 options:-
* We would speak to you to re-evaluate the reserve price for the next appropriate sale.
* You may remove the vehicle from the Sure Sell scheme. If you wish to do this any charges accrued would be advised to you and be payable on invoice.
 

 



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